Privacy policy

Privacy Policy

Last Updated: August 27, 2026

Welcome to Carzotive (“Carzotive,” “we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit Carzotive, purchase a digital vehicle history report, or otherwise use our website and services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Personal Information

Depending on how you use our website and services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment-related information

  • Company name, if applicable

Payment information is processed through third-party payment providers. Carzotive does not store complete credit card or debit card numbers on its own servers.

Vehicle Information

When you purchase or request a vehicle history report, we may collect:

  • Vehicle Identification Number (VIN)

  • Vehicle details submitted for report generation

  • Information necessary to process and deliver the requested vehicle history report

Technical Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring website

  • Pages visited

  • Time spent on pages

  • Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill vehicle history report orders

  • Generate and deliver purchased reports

  • Verify transactions

  • Provide customer support

  • Respond to questions and requests

  • Improve our website and services

  • Detect and prevent fraud or unauthorized activity

  • Process refunds when applicable

  • Send order confirmations and service-related communications

  • Maintain business and transaction records

  • Comply with applicable legal obligations

We use information only for purposes reasonably related to providing and operating our services and as otherwise permitted by applicable law.

3. Payment Processing

Payments are processed securely by third-party payment processors.

Carzotive does not store complete credit card or debit card information on its own servers.

Payment providers may collect and process payment information in accordance with their own privacy policies, security practices, and applicable legal requirements.

4. Cookies and Similar Technologies

Carzotive may use cookies and similar technologies to:

  • Maintain website functionality

  • Remember user preferences

  • Improve website performance

  • Understand how visitors use our website

  • Analyze website traffic

  • Improve the user experience

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

5. Analytics

We may use analytics services and similar technologies to better understand how visitors interact with our website.

Analytics information may include website traffic, visitor behavior, popular pages, device information, and general performance metrics.

We use this information to improve our website, services, and customer experience.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services, including:

  • Payment processors

  • Email and communication service providers

  • Cloud hosting and infrastructure providers

  • Vehicle-data or report-related service providers

  • Fraud prevention and security providers

  • Website analytics providers

  • Technical support providers

  • Government authorities or law enforcement when required by law

Third-party service providers may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

7. Vehicle History Data

To provide our digital vehicle history reports, Carzotive may process VIN information and obtain vehicle-related information from third-party databases, data providers, public records, or other sources.

The information available for a particular vehicle may vary depending on the records available from those sources.

Carzotive does not guarantee that every event in a vehicle's history will be available or included in a report.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide and maintain our services

  • Process transactions

  • Maintain appropriate business and transaction records

  • Respond to customer requests

  • Resolve disputes

  • Prevent fraud and abuse

  • Enforce our agreements

  • Comply with legal, tax, accounting, and regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal or business requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your personal information

  • Request restriction of certain processing

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

To make a privacy request, contact us using the information provided in the Contact Us section.

We may need to verify your identity before completing certain requests.

Your rights may be subject to exceptions and limitations under applicable law.

11. International Data Transfers

Carzotive and our service providers may process or store information in countries other than the country where you reside.

Where applicable law requires specific safeguards for international transfers, we will take reasonable steps to use appropriate safeguards.

12. Children's Privacy

Carzotive's services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete that information.

13. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, services, or platforms.

Carzotive is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Marketing Communications

If you voluntarily subscribe to marketing communications, we may send you promotional messages, updates, offers, or other marketing information.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the applicable email or by contacting us.

Even if you opt out of marketing communications, we may continue sending necessary service-related communications, such as order confirmations, delivery notifications, transaction-related messages, and important service notices.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, the updated policy will be posted on this page and the Last Updated date will be revised.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us:

Carzotive
Email: Contact@carzotive.info
Address:
73 E 4TH ST APT 5C
New York, NY 10003
United States

GDPR & U.S. State Privacy Notice

If you reside in the European Economic Area (EEA), United Kingdom, California, or another jurisdiction with applicable privacy laws, you may have additional privacy rights.

Carzotive will process applicable privacy requests in accordance with the laws that apply to the relevant request and our business activities.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be limited under applicable law.